City Hall is closed New Year's Day, Memorial Day, July 4th, Labor Day, Veteran's Day, Thanksgiving Day and the day after Thanksgiving, Christmas Eve Day, and Christmas Day.

City ManagerLuke Nelson ext. 2254  (cell: 515-493-9971)
Luke Nelson City Manager
Appointed by the City Council, the City Manager is the chief administrative officer for the City.  The duties of the City Manager include:

  • The implementation and enforcement of the resolutions, policies and laws approved by the City Council.
  • Prepare an annual operating and capital improvements program for the City.
  • Conduct all business affairs of the City and maintain the strong financial condition of the City.
City Clerk - Lindsey Offenburger ext. 2230

Appointed by the City Council, the City Clerk serves the Mayor, the City Council and the City Manager and is called upon daily without exception for services or information.

The City Clerk's office is the link between the residents of Norwalk and their government. In addition, the City Clerk coordinates and maintains the City Code as well as covering the proceedings of the City Council.

The City Code is now available as a searchable document online. 
That searchable code can be found here.

This office is where you will find billing information on utilities, such as water, storm water and sewer services. Various fees and permits are also issued through the City Clerk's office such as: liquor licenses, dog licenses, cigarette permits, block party applications, street closure applications and special events permits.  

If you have any questions or are looking for specific information please contact us!

Policy and Records Request
Block Party Application
Street Closure Application
Liquor license application information

* Liquor license applications, block party applications, street closure applications and special events permits need approval by the Norwalk City Council.  If you have an event please make sure that you notify the City Clerk at least one month in advance prior to your event so that it can be placed on a City Council Agenda.  
The City Council meets the first and third Thursday of each month.
Questions, please contact the City Clerk.

Finance Director - 
Jean Kelly ext. 2253
The finance director is responsible for administration and management of the city's budget and financial operations; advising the City Manager, Mayor and City Council regarding the city's overall financial health, including enterprise departments; and forecasting revenue, expenditures and financial trends.  Prepares five year capital improvement plan in conjunction with the City Manager and Department Directors and prepares the annual budget detail with the assistance of the City Manager to ensure that the annual budget is completed and filed in accordance with state code.

For the purpose of federal securities laws, rules and regulations, the official source of the City’s  municipal disclosure and market data may be found at the Electronic Municipal Market Access (EMMA) website.  

Property Taxes

Precincts & Polling Places

Norwalk City Hall
705 North Ave
Norwalk, IA 50211

Hours of Operation
Monday - Friday
8 a.m. to 4:30 p.m.

City Hall Phone Contact 

Ph: (515) 981-0228
Fax: (515) 981-0933

Office Staff:
Kaylen Petullo, ext. 2221
Deputy City Clerk

Kerri Keyte, ext. 2262,
Human Resources Director

Miranda Hannan, ext. 2259
Accounting Specialist