Monitoring COVID-19 Outbreak

Monitoring COVID-19
Posted on 03/13/2020

Monitoring COVID-19 Outbreak

Norwalk, IA (Thurs., March 12, 2020) - The City of Norwalk is continuously monitoring the COVID-19 outbreak. We are working on a COVID-19 Plan that will allow the City to adapt if the situation worsens. At this time we ask that residents take extra precaution, and limit their trips to City Hall and other City Buildings. 

If you have not done so already, you can “skip the trip” to City Hall and sign up for xpress Bill Pay ( You can always drop your bill in our dropbox outside of City Hall rather than come inside the building, mailing to our office at 705 North Ave., or over the phone at 866-768-1731. If you have questions for City staff, you can call City Hall Monday through Friday from 8 a.m. to 4:30 p.m. at (515) 981-0228. Police, fire and EMS also have extra steps they are taking to keep citizens safe and responding personnel safe.

While the situation is fluid, there are steps that you can take at home, and at work to help prevent the spread of germs and illnesses.

Below are tips from the Center for Disease Control and Prevention (CDC).

Steps to protect yourself

  • Clean your hands often
  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose coughing, or sneezing
  • If soap and water is not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact
  • Avoid close contact with people who are sick
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at a higher risk of getting very sick.

Steps to protect others

  • Stay at home if you’re sick
  • Stay at home if you are sick, except to get medical care
  • Cover coughs and sneezes
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow
  • Throw used tissues in the trash
  • Immediately wash your hands with soap and water for at least 20 seconds, If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • Wear a facemask if you are sick
  • If you are sick: You should wear a facemask when you are around other people (sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask, then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick. Facemasks may be in short supply and should be saved for caregivers.
  • Clean and disinfect
  • Clean and disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Symptoms of COVID-19 range from mild to severe.

  • The following may appear 2 - 14 days after exposure
  • Fever
  • Cough
  • Shortness of breath

Call your doctor if you develop symptoms and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with widespread or ongoing community spread of COVID-19.


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